WELCOME to kenoticket's online store!
For any error on our part, items in original condition (new or used) and unopened new items, can be returned within 7 days of receipt for a full refund, including return shipping.
New items that are opened cannot be returned.
Purchase of used items can be returned in original condition for a refund of purchase price only and return shipping is responsibility of buyer.
Orders cancelled, or items returned due to buyers "just because" reasoning will have all fees (Paypal, website, etc) deducted from refund.
All refunds are made within one business day of receipt, usually same day.
Items for any other reason will be accepted on a case by case basis.
I am happy to work with any buyer, answering questions, sending more information and photographs to ensure satisfaction on purchases.